Return Policy

 

 

Contact Us Within 30 Days: - If you are not completely satisfied with your purchase, please contact us within 30 days of receiving your order to initiate a return. You can reach us at support@omnitrends.com.

Condition of Returned Items: - Items must be returned in their original condition, unused, and undamaged. Items that are damaged, altered, or show signs of use will not be eligible for a refund or exchange.

Return Process: - To start a return, please contact our customer service team with your order number and the reason for your return. We will provide you with further instructions on how to return your item.

Refunds: - Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment.

Shipping Costs: - Customers are responsible for return shipping costs unless the item received was incorrect or defective.

Contact Information: - For any questions or concerns about our return policy, please contact us at support@omnitrends.com.